our story

Your Community Credit Union

Telco Plus Credit Union is a not-for-profit community credit union. The members of Telco Plus are the owners of this financial institution.

All our services, rates, and fees are designed to benefit the members, not a group of investors. Instead of up-selling services to give out a bigger dividend at the end of the year, we manage costs year-round. Telco Plus offers a wide variety of products and free services, including the latest technology to make your life easier. Our accounts are federally insured for up to $250,000 through the National Credit Union Administration (NCUA), a U.S. government agency.

Discover how easy it is to join!

Telco Plus Credit Union was started as East Texas Telco Credit Union on June 26, 1951. It was started as a state-chartered credit union out of the garage of a Longview home. The credit union served employees of Southwestern Bell Telephone Company in Longview. The credit union grew through mergers and members referring their friends and family until it relocated from the garage to its current location. A second branch opened in Tyler in 1996. In June of 2023 the the third location and second in Tyler will be opening. In 1997, the board changed the name of the credit union to Telco Plus Credit Union to better reflect the expanded membership base.


Join Telco Plus Credit Union today! Some credit unions require their members to be part of a group but at Telco Plus the requirements are simple:

  • You live or work in Gregg or Smith County
  • Through family
  • You work for any of our 100+ sponsor companies

If you are not sure if you are eligible for membership, please give us a call! As a member, you have access to low loan rates, lower fees, and free services like bill pay and our mobile app.

When you open an account, we will ask for
  • Your name
  • Address
  • Date of birth
  • Other information that will allow us to identify you

We will also ask to see an identifying document such as a driving license, state identification card, or passport. We do accept ITIN and Mexican Passports. Federal law, The USA Patriot Act, requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

Open your account with us today! It only takes 20 minutes and the checklist and forms from our Switch Kit make the process even faster.

Community Involvement

Since Telco Plus Credit Union is a community credit union, we take great pride in supporting our community. Our wonderful, dedicated staff volunteers their time and raises money for several great organizations in our area:

blue santa logo

We raise money every November for Longview PD and Tyler PD’s Project Blue Santa

We collect peanut butter for the East Texas Food Bank’s backpack program

east texas food bank logo
longview logo

We pick up trash for Keep Longview Beautiful and Keep Tyler Beautiful

We are a drop-off location for Cellphones for Soldiers

cell phones for soldiers

We offer free Financial Education to local schools and a $500 scholarship. We even help our Sponsor Companies when they need extra hands to run events.

To help us support these great organizations, please speak to a staff member today! Be sure to follow our social media pages for our current efforts.

our team

Leadership Team

As proud residents of East Texas, our diverse leadership team represents our members and the great cities of Longview and Tyler, TX. Our team always aims to fairly and compassionately lead our members by giving them the financial options they need to thrive.
Please contact us if you are interested in joining our leadership team and serving your community and credit union!
Randall Pearson
President CEO
Randall Pearson
Shane Coleman
Shane Coleman
Term Expires 2025
Tim Ralston
Vice Chairman
Tim Ralston
Term Expires 2026
Gladis Rodriguez
Gladis Rodriguez
Term Expires 2024
Jennifer Langford
Jennifer Langford
Term Expires 2025
DeMarcus Pierson
DeMarcus Pierson
Term Expires 2026
Luke Altman
Luke Altman
Term Expires 2024
Greg Adams
Greg Adams
Term Expires 2024
Dara Brazile
Associate Director
Dara Brazile
Greg Adams
Associate Director
Dee Headley
Telco today

Current News

$4 Leap-a-Payment
$4 Leap-a-Payments. A Once in a 4 Year Opportunity! Fill out the request on the website and you will be contacted about your Leap-a-Payment. Online request only, no calls. (Skip-a-Pay, $26 savings!) Restrictions apply, visit the Loan Page to see more information regarding skips.
Leap Day Proposal
Leap Day Proposal of 2.29 Points Off Personal Loans. Say I DO this Feb. 28 - 29
Personal Loans over $2,400. Online Applications ONLY! Visit the Loan Page to see more details.
2 Point Auto Refi
Give it a shot and apply for the Auto Refi; UP TO 2 POINTS lower rate. The special offer is Jan. 15, 2024 – Mar. 1, 2024. If you use the online application, you can get a .25 point off your rate. This is for new loans, from other financial institutions. Credit qualifications and restrictions apply. Rates are based off credit history and collateral.
Our Third Branch is Now Open
Please visit our newest branch located at 1010 S SE Loop 323, Tyler, TX.  This is on the east side of the loop, between 5th Street and Front Street.  We call this branch 1010 since we have two branches in Tyler.  This beautiful branch is full service, with products, loans, drive-thru, and ATM.  If you need assistance, please give 1010 a call 903-508-2570.
IRS Tax Returns
Starting Jan. 18th, you can file your taxes. Please use a reputable tax office or online services that you recognize. If you’re considering a tax refund loan, talk to us before you sign for a crazy high-cost loan. You may qualify for a much better deal than you’re offered by tax and consumer loan stores. Don’t get your return on a debit card, they have a lot of fees! If you find yourself owing the IRS, we have the 1040 Loan. Talk to a Loan Processor today.
CD Promotions
Be sure to check out our Share Rates page often.  We run great special so you can earn more!  Please call us with any questions that you may have.
Life Insurance
If you considering Life Insurance, please get a free quote from our agent today!
Updated Information
Please make sure all your information is up to date with us! That includes phone numbers, email addresses, mailing addresses, and beneficiaries! Talk to someone in Member Services today. 903-597-4321.
Scheduling Services
We now offer scheduling services on our website. This will allow you to schedule an appointment for different service types at a branch of your choosing. Bank from the comfort of your home, the new tool even does video calls! Try it today to save you time by not waiting around or driving to the credit union.
What is my balance?
Please use our FREE services to look up your balance. You can use Home Banking or the Mobile App, it only takes 15 seconds! You can also use Audio Response, if you have never used the program, please talk to Member Services for a PIN. The Audio Response number is 903-757-6014.
2024 Holiday Closures
New Year's Day - Monday, Jan. 1, 2024
MLK Birthday - Saturday, Jan. 13, 2024 & Monday, Jan. 15, 2024
President’s Day - Monday, Feb. 19, 2024
Memorial Day - Saturday, May 25, 2024 & Monday, May 27, 2024
Juneteenth - Wednesday, June, 19 2024
Independence Day - Thursday, July 4, 2024
Labor Day - Saturday, Aug. 31, 2024 & Monday, Sept. 2, 2024
Thanksgiving Day - Thursday, Nov. 28, 2024
Christmas Holiday - Tuesday, Dec. 24; 1 PM Close & Wednesday, Dec. 25, 2024
New Year’s Eve - Tuesday, Dec. 31; 1 PM Close & Wednesday, Jan. 1, 2025
Members First

Financial Reports

Members of Telco Plus Credit Union can be provided credit union documents by writing to PO Box 3099, Longview, TX 75606 for the following information:
  • The most recent Balance Sheet
  • Income and Expense Report
  • Annual Report
  • List of board members and their terms
  • Changes to the credit union’s bylaws and articles of incorporation
  • Annual Audit
  • Financial conditions
  • Internal Revenue Service Form 990
  • Membership size
  • Services offered since the credit union’s last report
stay informed


Quarterly Newsletter

At Telco Plus, we produce a quarterly newsletter. This is just another way we stay in touch with our members. In the newsletter you’ll find important credit union news and announcements, as well as information on our current promotions and financial tips. Below you can view our most current issue, as well as some archived issues.

Members First


Main Branch
423 Gilmer Rd
Longview, TX 75604
Fax: 903-758-3903
Lobby Hours
Mon/Tue/Wed: 9:00 a.m. - 5:30 p.m.
Thu/Fri: 9:00 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 12 p.m.*
Drive-Thru Hours
Mon/Tues/Wed: 7:30 a.m. - 5:30 p.m.
Thu/Fri: 7:30 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 12 p.m.*
Main branch
Broadway branch
Tyler - Broadway
7395 S Broadway Ave
Tyler, TX 75703
Fax: 903-534-3853
Lobby Hours
Mon/Tue/Wed: 9:00 a.m. - 5:30 p.m.
Thu/Fri: 9:00 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 12 p.m.*
Drive-Thru Hours
Mon/Tues/Wed: 8:00 a.m. - 5:30 p.m.
Thu/Fri: 8:00 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 12:00 p.m.*
Tyler - 1010
1010 S SE Loop 323
Tyler, TX 75701
Fax: 903-508-2571
Lobby Hours
Mon/Tue/Wed: 9:00 a.m. - 5:30 p.m.
Thu/Fri: 9:00 a.m. - 6:00 p.m.
Drive-Thru Hours
Mon/Tues/Wed: 8:00 a.m. - 5:30 p.m.
Thu/Fri: 8:00 a.m. - 6:00 p.m.
1010 branch
*Closed on Saturdays that fall in a 3 day holiday weekend schedule. Please see Closed Schedule.
Contact Us
Phone Numbers
Audio Response
Bill Pay
Credit/Debit Card Support
Lost/Stolen ATM or MasterCard® Debit Card
After Hours Debit Card Support
Lost/Stolen VISA® Credit Card
Phone Payment for VISA® Credit Card
Email Address

Shared Branches

Telco Plus Credit Union member’s have access to over 5,000 locations and ATMs to handle their transactions when one of our locations is not convenient. To find a CO-OP Shared Branch near you, please enter your zip code in the search box or use link in TPCU mobile app. Please be mindful that these transactions take a little bit longer to conduct since the sister credit union system is connecting to our system. Always verify that the credit union is still in-network before traveling to that location.

  • Deposit and Withdraw Funds
  • Account Inquiries and Statement Printing
  • Transfers
  • Loan Payments
  • Loan Advances
  • Purchase Money Orders and Official Checks, max $2,999.00 (prices vary at each institution)

  • Valid State-Issued Driver’s License or Identification Card or Resident Card or Passport
  • Your member number!
  • Our full name – Telco Plus Credit Union.
  • The last four numbers of your Social Security Number.

  • Shared Branches cannot see your passwords.
  • No third party checks will be accepted.
  • Since services vary from location to location, check with individual branches before you visit for available services.
  • Please see our Funds Availability Policy.
  • Drive Thru and ATM Deposits are not always available to “Guest Members”.
ATM Locations

We have ATMs located at most of our branch locations to better serve you. Because convenience is key you’ll enjoy the flexibility of accessing your money whenever you need it. Whether you’re across town or across the country, the funds from your accounts will be at your fingertips 24/7.

We are also a part of the CO-OP and MoneyPass Networks. CO-OP has 30,000 machines and MoneyPass has tens of thousands of surcharge-FREE ATMs from coast to coast. For a detailed list of ATM locations, please click on the logos below, or use the TPCU mobile app to find nearest fee free ATM. Click here to report a lost or stolen Debit Card.

money pass logo
co-op atm logo